Small business owner checking his phone in a workshop

After-hours call coverage

Your business is
still answering.

When your team cannot pick up, Apex Voice answers in your business’s name, qualifies the caller, and books the next step.

Book a demo
Keep your numberCalls forward only when you choose
Use your calendarBookings land where your team works
Stay in controlSet every answer and escalation rule
Local business owner Service technician Small business operator

Built around the way local service teams actually work

PLUMBINGHVACHOME SERVICESAUTO CARE

How it works

One missed call.
One clear next step.

We fit into your existing phone setup. No new public number and no new routine for your team.

Technician working with building pipework 1
Missed call forwardedNow

Your number stays yours

Forward only after hours, when the line is busy, or when nobody answers.

Business owner checking a customer request on a phone 2
Your call playbookApproved

We learn your operation

Services, hours, coverage areas, pricing boundaries, and escalation rules.

Small business operator handling a customer call 3
Caller qualified2m 14s

Every call gets handled

Callers get a natural conversation and your team gets the useful details.

HVAC technician inspecting rooftop equipment 4
Tomorrow · 9–11 AMBooked

The next step is booked

A confirmed appointment or callback appears in your calendar with a summary.

Plumber repairing pipework beneath a sink

After the call

Every conversation leaves a clear handoff.

JM
Jordan M.After-hours call · 10:42 PM
Qualified

CALL SUMMARY

Kitchen sink backing up

Service address1847 Pine Street
AppointmentTomorrow, 9:00–11:00 AM
UrgencyWater contained · no escalation
Added to service calendar

Voicemail records a problem.

A receptionist moves it forward.

Answers in your name

Callers hear your business name, your tone, and the information you approved.

Books into your calendar

Available times come from the system your team already relies on.

Stays inside the rules

No improvised prices, promises, or safety advice. Uncertainty routes to a person.

Keeps your data portable

Your phone number, calendar, CRM, and customer records remain under your control.

Local business owner using a phone at work
Coverage active5:30 PM – 8:00 AM

Your business. Your control.

Turn it on when you need it. Off when you do not.

Apex Voice is managed for you, but never holds your business hostage. You choose the hours, the allowed answers, and who gets called when something needs a person.

  • Keep your existing phone number
  • Set after-hours and overflow schedules
  • Review summaries and transcripts
  • Disable forwarding at any time
See how setup works
Business operator taking a customer call
AFTER-HOURS COVERAGEReady for the next call

FOUNDING CLIENT OFFER · 3 PILOT SPOTS

Apex Voice
managed service

One receptionist, one location, and a hands-on launch built around your real call flow.

$349/ month

$500 one-time setup

  • 300 call minutes each month
  • After-hours and missed-call routing
  • Custom qualification and approved answers
  • One calendar integration
  • Summaries, transcripts, and escalation alerts
  • Monthly optimization
Reserve a pilot spot
Month-to-month$0.40 / extra minute1–2 week setup
Do I need a new phone number?

No. Your current number stays public. Calls forward only under the conditions you choose.

What happens when it is uncertain?

It collects the relevant details, marks the call for review, and alerts your chosen person.

Can it use our existing calendar?

Yes. Availability and confirmed appointments can stay inside your current calendar or booking system.

Can I disable it?

Yes. You control call forwarding and can disable coverage at any time.

Small business owner smiling while using a phone in a workshop

Built around your calls

Hear what your customers would hear.

Tell us what your business does. We will prepare a short call scenario using your services, hours, and booking rules.

Preview only — this form does not send or store your information yet.